1. Collection of Personal Information

We may collect personal information, including but not limited to your name, email address, phone number, and address when you interact with us, such as when you visit our website, contact us, or purchase our products or services.

2. Use of Personal Information

We may use your personal information for the following purposes:

• To provide our products and services to you
• To communicate with you, including responding to your inquiries and providing customer support
• To personalise and improve your experience with us
• To send you marketing communications, if you have consented to receive them
• To comply with legal obligations and regulations

3. Disclosure of Personal Information

We may disclose your personal information to third-party service providers, including but not limited to our payment processors, delivery companies, and marketing agencies. We will take reasonable steps to ensure that these third-party service providers comply with applicable privacy laws and use your personal information only for the purposes for which it was disclosed.

4. Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, including encryption and firewalls, to protect your personal information.

5. Access and Correction of Personal Information

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the information provided below.

6. Marketing and Advertising

We may use your personal information to send you marketing and advertising materials, including special offers and promotions. You have the right to opt-out of receiving these communications at any time by following the instructions provided in the communication or by contacting us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behaviour and preferences. This information may include your IP address, browser type, and operating system. You can control the use of cookies and tracking technologies through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting the revised policy on our website. Your continued use of our products and services after the posting of any changes to this Privacy Policy will constitute your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please drop us an email at – info@jayssyntheticgrass.com.au

By using our products and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.