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Customer reviews · Perth

Reviews from Perth customers

Every review below is pulled live from our Google Business Profile. We do not select them, edit them or hold any of them back.

Artificial grass front lawn installed by Jays Synthetic Grass at a Perth home
Google reviewsPulled live, unfiltered
Since 2014Perth family business
Two showroomsMalaga and Jandakot
Free measurePerth metro

Live feed

What Perth customers say

Straight from Google, updated as new reviews come in.

Reading the reviews

What comes up again and again

Three things turn up in most of them. The first is the showroom: people mention being walked through the ranges in person and being told which one suits their yard rather than which one costs most. Both showrooms hold full rolls, not swatches, and that is usually what the comment is about.

The second is the crews on site. Composite decking and turf are both jobs where nearly all the work is underneath, so the part a customer actually sees is how the site is run and how it is left at the end.

The third is the quote holding. We measure on site and write the price against what we found, so the number at the end is the number in the quote unless the scope changed. That is the thing people mention when they have been burned somewhere else.

Leaving one

If we did work for you

Reviews on this page come from our Google Business Profile, so a review left there appears here on its own. If something was not right, we would rather hear it directly first, on (08) 6261 1882 or through the contact page, because most things are fixable and a review is not the fastest way to get a problem solved.

Warranty work goes through the same number. Turf carries 10 to 25 years depending on the range with UV included, composite decking carries 25 years, and the warranty is with us rather than with a supplier overseas.

Questions

Questions about our reviews

Where do these reviews come from?

Our Google Business Profile. They are pulled in live and displayed as written, including any that are not flattering.

Can you remove a bad review?

No, and we would not want the ability to. Google owns the review and the customer owns what it says.

How do I leave a review?

Search for Jays Synthetic Grass on Google and leave it on the business profile. It appears on this page on its own once Google publishes it.

Something went wrong with my job. What now?

Call (08) 6261 1882 or use the contact page. Warranty and remedial work go through the same number, and it is a faster route to a fix than a review is.

Do you have reviews from commercial clients?

Yes, mixed in with the rest. Childcare centres, schools, hospitality venues and builders all appear in the feed.

All frequently asked questions →

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Perth family business since 2014Supplied, installed and warranted by usMalaga and Jandakot showrooms