Jays Synthetic Grass

 (08) 6261 1882

Reviews

Excellent service from start to finish very happy with installation and my patio looks amazing priced very well Thankyou

Glenda Cardo Avatar Glenda Cardo
December 19, 2023

Excellent customer service. Very professional. I have been offered great advice on the product for our project. Alex and Nicole are wonderful. Thanks again M.R from Brabham

DR Avatar DR
December 19, 2023

Got a good deal for 40mm thick. Got some good advice to on how to lay

clyde dvaz Avatar clyde dvaz
December 16, 2023

Absolute perfect customer service from the beginning to end and never a problem to keep asking question if not sure Highly recommend Jays and thanks for doing an amazing job looks amazing

Piroska Tornatora Avatar Piroska Tornatora
December 9, 2023

Shoutout to Alex and Nicole at Jay’s Malaga. Very professional, friendly and accommodated all of my particular requests. Made sure everything went smoothly and they were both an absolute pleasure to deal with. Highly recommend Jay’s Malaga and ask for Alex or Nicole!

The Tappsman Avatar The Tappsman
December 8, 2023

Prompt, professional service from sales to install. Easy to deal with a great outcome.

Scott Mackenzie Avatar Scott Mackenzie
December 8, 2023

Just like to say a big thank you to everyone at Jays Synthetic Grass for the fantastic work that they completed on our house. We had our front and back lawns turfed and are overjoyed with the job. From Norman who quoted the job to the girls in the office and especially to Jackson and Dawa the installers that took so much care on a couple of stinking hot days. Price was extremely competitive compared to other companies. Highly recommend this company.

Stephen Hall Avatar Stephen Hall
November 30, 2023

This company has dramatically changed! I had Jay's Synthetic Grass do an install at my property a couple of years ago and they did a great job, with special accolades to the sales rep at the time Rob . Now this company has just gone to the dogs and is run by a disorganised team with a bad attitude!! They not only wasted my valuable time waiting for them to turn up for an appointment, which they were 1hr late, and the rep who turned up had obviously not had any communication from their own office and ended up trespassing on the property involved, then when informed about his presence, he proceeded to drive out of the properties driveway in a reckless manor and with a major bad attitude. Needless to say, I would have recommended this company a couple of years ago, but now I would steer well clear of these people.

D M Avatar D M
November 30, 2023

Very professional, happy to help and well priced. The workers were hard working and got the job done quickly, it looks great.

Robert Abram Avatar Robert Abram
November 23, 2023

Highly recommended Jay's synthetic grass good customer service and the delivery guy ALEX is great and very helpful 👍

Walelew Marcon Avatar Walelew Marcon
November 23, 2023

Transformed my side yard. Looked absolutely mint ! 👌 great service. Had a tiny hiccup with surface but was sorted swiftly and promptly with no dramas. Would definitely recommend these guys to get your grass done 11/01/2023: Repeat customer, just had my front lawn transformed like my side yard. Fair priced and the boys work hard. Easy to deal with. No hassles. They just get it done.

Kairan Tipene Avatar Kairan Tipene
November 14, 2023

Friendly staff got good deal

Deelip Mahajan Avatar Deelip Mahajan
November 14, 2023

Jay's did a small project in my backyard. I found them very professional to deal with and the end result exceeded my expectations. Highly recommend their services!

Callum Wilson Avatar Callum Wilson
November 14, 2023

Nicole and the staff were so great to deal with and great opinions on which type of grass was great for my measurements was great to deal with and at a cost fitted into the budget... Nicole made everything so easy with her knowledge cannot recommend anyone else thanks Nicole

James Avatar James
November 14, 2023

I had my artificial lawn installed recently .The process was easy and the job was delivered in time. My meeting with Jay was pleasant and stress free. The two installers that came to install my lawn were outstanding, especially James, who is a perfectionist! I highly recommend Jay Synthetic Lawn to anybody looking for reliable trade people and a reasonable price.

Evelyn Tan Avatar Evelyn Tan
November 14, 2023

Jays synthetic grass done a great job making a play area for my kids. It’s very soft looks great. The installers were good to deal with and made sure everything is exactly how we wanted it.

Jaye Avatar Jaye
November 14, 2023

Thank you, Fantastic job, installers did a wonderful job Love it,

Marg Moloney Avatar Marg Moloney
November 14, 2023

I can’t recommend this company enough..don’t waste time looking at other companies this is the very best. From calling and making an appointment with Ruth for a quote from Norman to the amazing guys that laid the grass the professionalism was spot on, so hard to find these days..thank you so much.

Lynn Naughton Avatar Lynn Naughton
November 14, 2023

Highly recommend Jay’s synthetics. Our grass looks great. Everyone worked so hard. Great communication throughout.

Nicky B Avatar Nicky B
October 14, 2023

Really friendly service and got a great deal on some offcuts and turf for my home. I ended up being a bit of a regular as I had to keep going back to get different bits and pieces for self installation, so ended up dealing with a few different staff and everyone was absolutely lovely to deal with. I mostly dealt with one of the guys there (feel terrible I can't recall his name - he worked there with his fiancé, Nicole). I never felt like I was sold anything I didn't need, and the team suggested products they felt were best suited to my project. And everyone in the office always greeted me with a friendly smile. Nicole and Ruth were also fantastic to deal (and there was also another guy I'd dealt with whose name I didn't catch - sorry boys! haha). Ruth went above and beyond to provide tailored advice for maintenance of my turf as I'd advised her the property would end up being a rental. It hadn't even crossed my mind there'd be specific considerations for turf in a rental, but it absolutely makes sense. Very grateful as this could save me a lot of money in repairs and extend the lifespan of my turf. Good customer service seems to be more of a rarity these days, whether you spend $5 or $5,000. The fact that every rep at this company seems to have the same attitude towards great customer service really is a testament to this business, and needs to be recognised. Would highly recommend Jay's to anyone - thanks team!

Bec S Avatar Bec S
October 14, 2023

Great job once again. Have used Jay's Synthetic Grass a few times now and I'm always pleased with the outcome! Great job and great quality. Before was bare and ugly. Now is brilliant!

Nigel Ross Avatar Nigel Ross
September 14, 2023

I have had the pleasure of dealing with Nicole in the administration team and cannot recommend her and this business enough. Excellent customer service delivered with a smile. Thank you!

Leafe Life Avatar Leafe Life
August 31, 2023

Very friendly staff and great workmanship by all. Our turf looks great.

Mdac15 Perth Avatar Mdac15 Perth
August 30, 2023

My husband and I are really happy with the job Jays Synthetic Grass has done here. It is beautiful! The quality of the material is wonderful and the guys who came to install it (Jackson Ting and Jampo) were great. They left everything as cleanest as it could be. I do recommend the company. Nice job!

Susana Ribeiro Avatar Susana Ribeiro
August 23, 2023

It's a good supplier who offers good quality and service, in particular the salesman Alex who is nice by delivering full roll to my address. Brovo e buono!

Dai Zude Avatar Dai Zude
August 16, 2023

Firstly, I would like to advise: 1. I found Jays Synthetic Grass very professional in their quoting, supplying full details of what is included in their quotation and the information regarding the grass product required for my purpose. 2. Their quote was very competitive. Once the quote was accepted, the sales representative called again to re-measure to ensure all was correct and satisfactory. 3. Installation was undertaken within 1 week of paying the deposit. 4. The persons that installed, were very pleasant and undertook the work in a couple of days. 5. I had approximately 100 sqm laid last Saturday, and it looks great. I fully recommend Jays , if you are considering laying synthetic grass. Ken Manolas 7.8.2023

Kenneth Manolas Avatar Kenneth Manolas
August 14, 2023

We contacted Jay's Synthetic Grass (Jay's) in Dec last year. The quotation was quick and the staff who came to measure the area was very helpful and knowledgeable. She gave advise regarding the grass, skip bin required and things related to our renovation project. We had changed the grass installation dates a few times. We postponed the renovation project and at the end, the amount we needed to pay was less than what was initially quoted us. Jay's was fair and was willing to adjust the payment amount, instead of having us committed to the initial quote. Besides, the grass was installed well. We contacted a few companies and compared the price. And Jay's price was the cheapest among other companies.

F C Avatar F C
July 24, 2023

The staff at Jays Synthetic Grass were incredibly helpful from the moment I stepped in. They patiently answered all my questions and provided valuable insights into choosing the best synthetic grass for my needs. I want to extend a special thanks to Alex, who went above and beyond to make sure I had all the information I needed to make an informed decision.

Jeric Ripotola Avatar Jeric Ripotola
July 24, 2023

We are a small oldish block of units, had Jay's Synthetic Grass remove & re lay/re glue new turf at two levels of building entrance, replacing same which was 20+ years old. Brilliant job by Jay & his team, on time, on spec & good follow-up service to our complete satisfaction. Best price quote by a mile. Thankyou Jay.

David George Charlton Avatar David George Charlton
July 14, 2023

Outstanding service and customer service and after care service. I went on with them to do the backyard Feb 202 first and return to them for the front yard in 2 months later. Jay and Norman are very friendly and professional. Well price too. Ruth is just wonderful and helpful when I submit a warranty claim. The team did the job within 2 working weeks to replace my grass at front yard which has only a slight deflect which was from their supplier and not their installation fault.

Nicholas Nguyen Avatar Nicholas Nguyen
July 14, 2023

Very happy with Jay's professional service; and the new lawn looks great!

Deb Jones Avatar Deb Jones
July 6, 2023

Highly recommended. Excellent service from the start with Rob attending to provide a great quote to the 2 installers being very professional. We couldnt be more happier with the finished product. Thanks guys we love our front lawn.

Wayne Jansen Avatar Wayne Jansen
July 6, 2023

I bought some synthetic grass from Jay to do a DIY mini golf in my front yard. I did a lot of work on YouTube, but there are still many questions. Jay was very helpful and friendly in guiding me in building it. It makes my yard looks beautiful and full of fun with affordable cost. Thank you super much , Jay. Hope all good on your business and your family. Emily

min shi Avatar min shi
July 6, 2023

The grass looks nice but the base underneath is not level. I sent him lots of messages right after the job done but got ignored until I contact another staff who gave me quote before. Then I got a call phone from him but I was in hospital and asked him to call me back next week. I never got to heard from him since then. I gave him a call a week later but got declined. The base is still not level but I gave up calling. -updated: someone came to have a look later and promised will put more sand to level it but it never happened as he did not come back

Ly Carr Avatar Ly Carr
June 6, 2023

Very professional company

ting jackson Avatar ting jackson
June 6, 2023

Love your work guys. We are repeat customers. Thoroughly recommend you to anyone putting in synthetic grass

Jill Revell Avatar Jill Revell
June 6, 2023

Really friendly service and got a great deal on some offcuts of their premium turf. I only have a tiny backyard so planning to install myself. The sales guy I spoke with was really helpful and didn't sell me more than what I needed. As a female doing diy where I can, I've had a few male reps give me some attitude, but these guys couldn't have been more respectful or lovely to deal with. Highly recommend and can't wait to look into my backyard and see some lush greenery.

Bec S Avatar Bec S
May 14, 2023

Sales staff were fantastic but the aggression and rudeness of the warehouse staff made the experience negative. Maybe close off the area of no access with binding like a real business instead of a A4 laminated sheet on a pillar and consider before you start abusing the customer. Look around because this experience isn’t worth losing your mind over. I won’t be back!

Dorn Daly Avatar Dorn Daly
May 6, 2023

Such a smooth and easy process, from the quote to the installation of the grass. The communication was prompt and friendly, with lots of helpful advice. I would definitely recommend Jay’s Synthetic Grass.

Amanda Boyd Avatar Amanda Boyd
May 6, 2023

We had our original synthetic grass replaced by Jays and the quality is much worse than our first grass (different supplier) even though it was much more expensive. It is terribly layed, lumpy and uneven. You can see all the joints, loose bits sticking up and was never brushed properly. We had them come back out to try and fix it but they couldn’t. They sent the same two guys who couldn’t do it well the first time. No supervisor. No compensation offered. Terrible service and poor product.

Teneile Tushingham Avatar Teneile Tushingham
May 6, 2023

The 2 guys were on time which is a bonus, friendly, had no problem explaining step by step along with all my questions I had asked. They completed the job at a high standard, well time frame to a professional standard & left a nice, clean workplace. Thanks guys for giving my backyard a new lease of life to admire & to enjoy. The cost to be done was very reasonable. I would certainly recommend your company. Thanku & take care everyone 🤗

korina mansfield Avatar korina mansfield
April 14, 2023

I can not recommend Jays guys enough. I am so happy with my fake grass the finish in perfect and so professional. The whole experience was so easy and professional firstly meeting Norman the sales rep for the on site measurement who was great explaining everything to me. Then the lads that came to do the job it self were absolutely amazing such great workers and very talented at what they do. The whole job was smashed out in just one day no messing around. Thanks again guys

Eric Meade Avatar Eric Meade
April 14, 2023

We had Jays install synthetic grass at our place in Hamersley. We went for quite a large area and also had several quotes done by other companies. We found that Jays offered the highest quality product at a price that was better (by around 2k) than the other companies middle-range products. The choice was made pretty easy. The actual installation was easy as. The workers were quick and precise. There is a rocky wall and they made the meeting point of the turn and the wall look natural by carefully cutting the turn where needed. The final product is incredible. The turf is soft and lush. Happy to recommend Jays!

Adrian Dudek Avatar Adrian Dudek
April 14, 2023

Jays team was really professional in the installation and the product seems to be perfect value for money

Arjun Avatar Arjun
March 15, 2023

We used Jay's services for a lawn installation at our home in Shelley and they delivered well. The quality of product looks fine and the team installed the lawn swiftly without any hurdles. All in all great product and even better service, will highly recommend!

joy mandhotra Avatar joy mandhotra
March 8, 2023